Managing By Network Program Evaluation

How the Hybrid Workplace Affects Collaborative Practices

Cohosted by the USFWS NCTC and the Partnership & Community Collaboration Academy

The Partnership & Community Collaboration Academy, and the U.S. Fish & Wildlife Service National Conservation Training Center, conducted an evaluation of “How the Hybrid Workplace Affects Collaborative Practices” for the Managing by Network Program. 

The results of this applied evaluation were designed to help our federal community of practice better understand the success factors necessary to collaborate in the hybrid workplace that combines both virtual and in-person meeting spaces and public engagement mechanisms. 

It also provides insights for our federal agency co-hosts and the Academy on how we may adapt training to best support partnership practice in this changing work environment.  

Evaluation Focus

The Covid-19 pandemic prompted fundamental changes in federal workplace practices starting in Spring 2020. In addition to a sudden shift from primarily onsite to primarily online/telework workspaces, the government rapidly adopted collaborative technologies such as MS Teams and Zoom, to support internal teamwork and external partnerships. 

Starting in 2021, many federal employees who had been teleworking began returning to onsite offices and spaces, but guidance and requirements have varied among departments, agencies, regions and job responsibilities. Instead of a “return to normal”, federal employees and their partners are navigating another new space—the hybrid workplace. Expectations continue to evolve regarding what collaboration, teamwork and public engagement look like in practice when some people are onsite, and others are online.

The evaluation explored timely questions such as:

  1. How is the shift to a hybrid workplace affecting collaboration practices of federal agencies working with external partners?
  2. What special skills, competencies, practices and tools are essential for successful collaboration with external partners when working in a hybrid workplace?
  3. Looking ahead, what are the key trends or issues facing federal agencies as they strive to successfully partner in this “new normal” hybrid workplace? Is it here to stay?

Read the Summary of Evaluation Findings (PDF).


This evaluation was coordinated jointly by Leigh Goldberg, the Academy's Assistant Director for Program Development and Scholar-in-Residence, and Victoria Henk, a graduate of the USC Master of Science in Applied Psychology program and intern with the Academy. 

For more information, please contact Leigh Goldberg, at


Leigh Goldberg

Assistant Director, Program Development
Partnership and Community Collaboration Academy


Victoria Henk

Academy Graduate Intern
MS, Applied Psychology, USC
Meet Victoria on LinkedIn

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