Negotiation Skills for Natural Resource Professionals: Building a Foundation

This online course will  help build knowledge and skills required to engage in negotiation processes with a diverse set of stakeholders. Upon completion of this course, participants will be able to: Identify and characterize a natural resource negotiation and compare natural resource negotiation with other types of negotiation. Identify and characterize the different mechanisms available […]

Getting to the Core of Conflict and Communications

Getting to the Core of Conflict and Communications (GTC3) was designed for the Department of the Interior and focuses on the key areas addressed in the OPM 360 leadership competency assessments. Participants hone their skills in effectively managing conflict within the organization and with external parties in a way that is consistent with the Department’s […]

Crucial Conversations for Accountability

Accountability is critical to healthy relationships and organizations. As people improve in their ability to hold one another accountable, they also improve trust, efficiency, engagement, and more. The course teaches nine powerful skills for resolving performance problems, strengthening trust and reliability, and eliminating inconsistency. Learn to hold anyone accountable, no matter their power, position, or […]

Communicating Science: Distilling Your Message

The aim of this course is to help participants learn to communicate more effectively about science with people outside their field, including members of the public, policy makers, the media, and prospective collaborators in non-science disciplines. It is taught by the Alan Alda Center for Communicating Science – the nation’s leading science communication research, education, […]

Foundations in Public Participation

Public involvement and community engagement are constantly evolving due to ongoing changes in demographics, people’s attitudes and expectations, and public policy. Both new and experienced practitioners and managers of community engagement will benefit from the structure , proven techniques, and knowledge learned in this highly interactive training course. This course will provide participants with the […]

Virtual Facilitation Toolkit

Use this toolkit to plan and prepare for facilitating a virtual meeting. This document is designed to accompany the “Facilitating Virtual Meetings” Training. The DOI Office of Collaborative Action and Dispute Resolution (CADR) provides, with bureau partners, specialized conflict management and communications skills training for all Department of the Interior employees.