Listen to this video as a podcast.
Discussion Questions:
- Think of a time recently when you ran up the ladder of inference. What data did you select to focus on? What assumptions, conclusions, beliefs and actions did that lead you to?
- What are the benefits of “walking slowly back down the ladder”? What actions will help you to do this?
Presenter: Susan Goodwin
Conflict Management Specialist, DOI Office of Conflict Management and Dispute Resolution