Interest-Based Problem Solving
What is the difference between positions and interests? Positions are typically publicly stated outcomes that someone seeks and may be fairly extreme or absolute. Interests, by contrast, are reasons behind the positions, are initially not openly expressed, and may be far more nuanced than positions. Moving a dialogue beyond merely exchanging positions and into the […]
Persuasion
Listen to this video as a podcast. Explore the communications tools used to persuade an individual or group of individuals to change their attitude or behavior. Learn more about techniques to establish credibility, frame common ground, provide evidence and connect emotionally. Consider the importance of creating an emotional and intellectual connection with your audience and […]
Principled Negotiation
Principled Negotiation Listen to this video as a podcast. Discover how to prepare, participate and debrief from a negotiation. Explore the circumstances, behavior and outcomes of five negotiating styles. Improve your understanding of how to conduct an interest-based or principled negotiation. Consider the benefits of this negotiation technique to community collaboration and partnership management. […]
