Political Savvy
Professionals build and foster networks to gather information and insights beyond their own thinking or that of their organization. They take the temperature of a community and share their understanding with decision-makers. Working internally or externally, the practice of this networking skill is referred to as political savvy. Explore the characteristics of a politically savvy professional. Review […]
Persuasion
Listen to this video as a podcast. Explore the communications tools used to persuade an individual or group of individuals to change their attitude or behavior. Learn more about techniques to establish credibility, frame common ground, provide evidence and connect emotionally. Consider the importance of creating an emotional and intellectual connection with your audience and […]
Strengthening Your Conflict Management Skills
Recognize how our behaviors, perceptions and assumptions can contribute to conflict. Learn to recognize emotionality, and what communication skills can help you through a difficult conversation. Explore alternative strategies for responding to conflict and negotiating an agreement. Discussion Questions: Think of a situation where you were in conflict in the workplace. What was your reaction […]
Environmental Collaboration and Conflict Resolution (ECCR)
Explore the readiness conditions of the agency, partners and the public that will support a collaborative process. Identify the five sources of conflict and how to alleviate tensions with strategies to bring people together in discussion. Gain insights from real world and hypothetical examples of environmental collaboration and conflict resolution. Learn more about how to […]
Making Meetings Work
Listen to this video as a podcast. Meetings are where we build trust, cooperation, solve problems and celebrate success. Together we plan for the future and evaluate past performance. Explore the best practices for making meetings work and consider how to translate in-person interactions to conference calls and virtual meetings. Discussion Questions: Describe a “best” […]
Federal Advisory Committee Act (FACA)
Listen to this video as a podcast. Learn about the use and management of FACA committees and their role in advising federal agencies and/or the President. Consider if your community collaboration outreach meets FACA criteria and if you are violation or a practitioner of the Federal Advisory Committee Act. Explore four case study examples […]
Three Elements of Collaborative Leadership
Listen to this video as a podcast. Collaborative leadership can be summarized as putting forward your “Hand, Head, Heart.” Extend your hand as a peer. Use your head to foster cooperation and teamwork. Connect with your heart to applaud and champion partners including their approaches to recognition. Discussion Questions: Based on your experience, provide one […]
Social Network Analysis
Listen to this video as a podcast. Explore how social networks complement formal organizational networks. Discover the value of mapping professional networks to collaboration, innovation and problem solving. Learn the lingo of social network analysis and the role each plays in communications: Central Connectors, Brokers, Experts, Rising Stars and Knowledge Keepers. Discussion Questions: How […]
Principled Negotiation
Principled Negotiation Listen to this video as a podcast. Discover how to prepare, participate and debrief from a negotiation. Explore the circumstances, behavior and outcomes of five negotiating styles. Improve your understanding of how to conduct an interest-based or principled negotiation. Consider the benefits of this negotiation technique to community collaboration and partnership management. […]
Community Collaboration
Community Collaboration: Strategies Explore the characteristics of collaboration. Discover the benefits of collaboration beyond reaching consensus. Identify the guiding principles for collaboration. Explore the Spectrum of Public Participation and consider how to use informing, consulting, cooperating and collaborating to support the work of partnerships and community outreach. Learn more about how stakeholders came together in […]
