Credit and Debit Card Refund or Chargeback Policy

A refund occurs when Liz Madison Consulting returns an amount to a customer; a chargeback is initiated by a customer's card issuer on the customer's behalf.
 
Credit card tuition payments submitted within 30 calendar days prior to the start date of a training course are not eligible for a refund or chargeback. In coordination with Liz Madison Consulting, the individual or organization may transfer the tuition payment to benefit another individual or receive an Academy tuition registration payment credit valid for one year. Any tuition payment credit not used within one calendar year will be forfeited.
 
The request of a refund or chargeback made prior to the 30 days from the start of a training course will be honored; less an administrative fee equal to 10 percent of the tuition cost. Refund and chargeback requestors also have the option to transfer the tuition payment to benefit another individual or receive an Academy tuition registration payment credit valid for one year, in coordination with Liz Madison Consulting. Any tuition payment credits not used within one calendar year will be forfeited.
 
To request a refund, contact Liz Madison Consulting by email at Liz_Madison_LMC@aol.com 

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