2017 Course Notebook

Welcome back MBN alumni!

You can review materials from the 2017 course here.

2017 MBN Schedule (PDF)

Course Notebook Materials listed with this arrow icon are recommended for self-study when you miss a webinar.

MBN 2017 Course Materials Archive

  • Session 00: Tech Test (optional), January 11 or 12 Session 00: Tech Test (optional), January 11 or 12

    Presentations: Managing by Network - How to Join a Webinar.pdf   Additional Resources: Download the WebEx Mobile app (for tablets and mobile devices) Academy Classroom   Hosts:  Anne Desmarais Jane Hanson Presentations:   Tech Test Presentation.pdf Additional...

  • Session 01: Orientation, January 25 and 26 Session 01: Orientation, January 25 and 26

    Presentations: Rules of Engagement.pdf Virtual Campus Tour.pdf MBN - How to Join a Webinar.pdf Managing by Network_discussion.pdf Managing by Network snapshot.pdf Video Assignments:  What is Managing by Network? Instructors: Liz Madison Anne Desmarais Jane...

  • Session 02: Belay On, February 1 and 2 Session 02: Belay On, February 1 and 2

    Guest Speakers: Agency Perspectives on Partnership and Community Collaboration Alpha Group: Steve Guertin, Deputy Director for Policy, U.S. Fish and Wildlife Service USFWS Partnership Overview.pdf Beta Group: Trevor Needham, National Partnerships Program Lead, Division of Education,...

  • Session 03: Hand, Head, Heart, February 8 and 9 Session 03: Hand, Head, Heart, February 8 and 9

    Presentations: Think Like a Social Scientist – Christine  Browne-Nunez.pdf Collaborative Leadership Strategies.pdf Video Assignments: Three Elements of Collaborative Leadership with Liz Madison , 4 mins Additional Resources: Tools of Engagement A Toolkit for Engaging People in...

  • Session 04: Find the Common Threads - February 22 and 23 Session 04: Find the Common Threads - February 22 and 23

    Presentations: The Iceberg Concept of Culture.pdf America's Great Outdoors Initiative.pdf Assess Your Partner Cultural Awareness.pdf Malheur Refuge Occupation Ends Peacefully_Dan Ashe Director USFWS.pdf Active Listening.pdf  Leveraging Partnerships Discussion.pdf Video...

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Homework: 2017 Study Hall

  • Study Hall 1: Sessions 1-3

    A. 21 Partnership Success Factors – Bridge the Gap and Apply the Practices

    Take a Hike with 21 Partnership Success Factors and complete a gap assessment to determine how you measure up. Learn how these practices fit into these hiking mantras: Get to Know the Terrain, Equip Yourself, Stay with the Group. Assess your strengths and growing edge related to each theme.

    READ: 21 Partnership Success Factors _ Gap Assessment PDF with notes – Review the 21 Success Factors and Gap Assessment Exercise.

    EXERCISE: 21 Partnership Success Factors _ Gap Assessment Exercise – Download and complete the 3 worksheets.

    DOWNLOAD: 21 Partnership Success Factors by Brian O’Neill PDF – Download for your reference library.

    B. Surf the HD.gov web site 


    EXPLORE: resources, broadcast, tools, methods, blogs.

    FEED YOUR MIND: This exercise goes well with a brown bag lunch or afternoon snack.

    SHARE: one link to useful information with a colleague or course participant.

    C.  Accountability and Collaborative Leadership – What Would You Do?

    READ "Accountability and Collaborative Leadership"

    WRITE the end of the story as a short essay.

    SHARE bullet points of how you would end the story and takeaways from the assignment.

  • Study Hall 2: Sessions 4-6

    A. Partnership Assessment

    1. REVIEW: 1 or 2 of the following Partnership Assessment tools.

    2. COMPLETE: one of the assessment tools for one of the partnerships you work on.

    3. REFLECT: on what you learn about the assessment tool, and about the current health of the partnership:

    • What is going well? 
    • What are some areas for improvement? 
    • Did you uncover gaps in the assessment tool, or in your partnership's practices?
    • How and when might you use this kind of assessment tool with your partners?


    B. Strengthen Active Listening Skills

    Review these practices and complete the self-assessment to determine your strengths and growing edge. Apply ADORES in three settings to refine your active listening skills. Capture how your use of these skills strengthens your communication with colleagues, friends or family members.

    1. READ:  Active Listening Overview.pdf – Review the practices of active listening and familiarize yourself with the ADORES mnemonic.

    2. EXERCISE:  Active Listening Self Assessment.pptx – Download and complete this self-assessment and instructions for field testing your practices.

    3. APPLY: Field test your active listening practices. 


    C. What Would You Do? Stakeholder Communication

    1. READ: What Would You Do_Stakeholder Communication.docx

    2. WRITE: The outline of a communication plan for one stakeholder/potential partner

    3. SHARE: Your summary communication plan points.

  • Study Hall 3: Sessions 7-9

    A. Stakeholder Analysis

    1. REVIEW: Collaboration: Stakeholder Analysis, 5 mins and Decision Space 4 mins. with Joy Lujan

    2. COMPLETE: Stakeholder Snapshot.docx – Related to your current work with partners and/or stakeholders, download and complete this exercise.

    3. SHARE: Your Stakeholder Snapshot with an agency colleague and discuss how at least one partner/stakeholder frames the decision-making space of this partnership and/or community collaboration.


    B. Conflict Management Practices

      1. REVIEW:  Getting to the Core of Conflict and Communications Participant Workbook 2017.pdf 

    2. EXERCISE:  Download and complete two self-assessment exercises 

    3. APPLY: Identify an opportunity to apply the conflict management practices highlighted in the exercises you selected. Then intentionally apply these practices in your professional and/or personal communication. You goal is to develop the intellectual muscle memory to use these practices, so that they will be readily available to you. 


    C. Facilitation Tools

    1. REVIEW:  Creative Facilitation Tools.pdf

    2. EXERCISE: Select one of these methods to use at an upcoming meeting and prepare for the meeting to introduce this tool.

    • Why did you select this tool?
    • Do you need to coordinate with the group or the meeting coordinator in advance?
    • Do you need support materials to use this tool?
    • What objectives(s) for the group will this tool support?
    • How might using this tool change the attitudes and behaviors of meeting participants?

    3. APPLY: Test this facilitation tool at the meeting and then reflect on what went well (WWW) and what would you do differently (WWDD).


    D. Facilitation Practices: Competency Self-Assessment

    Complete one of the two facilitation core competency self-assessments below. The IAF competencies are more focused on concrete meeting and group management practices, while the National College framework (shared in class) focuses on facilitator behaviors that demonstrate social-emotional intelligence.

    1. Facilitator Core Competencies Self-Assessment  (based on IAF)

    2. Facilitation Competency Framework Self-Assessment (based on National College, UK)

  • Study Hall 4: Sessions 10-12

    A.  Principled Negotiation Planning Template

    Apply principled negotiation concepts to a recent or upcoming negotiation in your partnership work. 

    DOWNLOAD: Principled Negotiation Planning Template (PDF) (DOC

    EXERCISE: Review the four elements of principled negotiation on Page 1. Use the table on Pages 2 and 3 to go deeper in understanding your style, positions, interests and options - and those of your partner.


    B. Asset Based Community Development Mapping

    Practice finding the assets in your community through a mapping exercise and exploring the gifts that you and a colleague or partner bring to the table. 

    DOWNLOAD: ABCD An Exercise in Shifting Focus (PDF) (DOC)

    EXERCISE: Read the instructions on Page 1. Then complete one or both of the activities: Part 1 - Community Asset Mapping (Page 2); Part 2 - A Portrait of Gifts.


    C. Evaluation Planning Scenario Q&A

    Work through a realistic scenario as you consider key questions and sketch out an evaluation plan.

    DOWNLOAD: What Would You Recommend? Outline an Evaluation Plan (PDF) (DOC)

    READ the scenario and RESPOND to the questions. SHARE your responses with us by email.


    D. Nonprofit Fundraising Quiz

    DOWNLOAD: Nonprofit Fundraising Quiz for Federal Agency Employees (PDF) (PPT)

    TAKE the Quiz. Then look at the ANSWERS (PDF) and who you can go to for more guidance.

  • Study Hall 5: Sessions 13-17

    A. Risk Assessment Template

    DOWNLOAD:  Risk Assessment Template.docx and complete the brief project description. Then review the risk evaluation practices.

    APPLY: For one of your projects, fill-in the risk assessment template.

    SHARE: Discuss your assessment with internal and external project team members.


    B. Seven Faces of Partnerships Mapping Exercise

    Download: 7 Faces of Partnership Mapping.pptx

    APPLY: Select 2-3 partners or stakeholders and complete the mapping exercise.

    REFLECT: Study your map and identify one action that you will take to meet the expectations of each partner related to their motivation, involvement and recognition.


    C. Expand Your Peer-Learning Network

    DOWNLOAD: the MBN 2017_Roster.xlsx and Peer Learning Mapping.docx

    SELECT:  Expand your professional network using the “All Participants” tab of the roster spreadsheet. Pick one individual to stay in touch with from each of the following categories:

    Agency and Affiliation. Choose someone from inside or outside your agency.

    State. Find someone near or far that you connected with.

    Job Title. Who shares similar responsibilities or has a role that complements your work?

    MBN Group. Maybe you stayed in your group or floated from Gamma to Alpha. Find someone from the cohort that will help you expand your thinking. 

    APPLY: ADD these individuals to your email or phone contacts. Get in touch now and make plans to reconnect later.


    D. Open Ended Questions Guide

    DOWNLOAD: 31-Powerful-Questions.pdf

    SELECT: 3 questions to ask at your next staff meeting, 2 questions to ask at your next meeting with partners or stakeholders, and 1 question to ask to someone you are meeting for the first time.

    APPLY: Ask these questions face-to-face, via email or phone call. Listen to gain new insights about the individual and your work together.

    REFLECT: Consider how active listening and asking open-ended questions supports communication and strengthens your political savvy skills.  

Managing by Network FAQ

  • What are the Managing by Network learning objectives?

    Applying knowledge and skills learned in this course, participants will be able to:
    1. create or strengthen an internal and external network of individuals and organizations to advance the mission of the agency;
    2. build trust with external partners using collaborative leadership, partnership leverage and partner cultural awareness;
    3. sustain partnership accountability using external awareness and communication skills including collaboration, conflict management, facilitation, persuasion and negotiation;
    4. develop, monitor and evaluate formal partnership agreements and projects that rely on a mix of federal and nonfederal funding, and
    5. recognize the intent of agency policies and practices related to partner fundraising and donation activities.
  • What if I have a schedule conflict?

    If you know you will miss a webinar, please email us: academy.course@gmail.com.

    Here are some ways you can catch up:

    1. Review session materials posted here: pre-webinar videos, presentations, activities or resources.
    2. Invite a colleague to sit in for you, and debrief later.
    3. Follow up with a peer in the class.
    4. Follow up with the instructors if you have questions or would like to discuss what we covered in class.

    Please note that we do not record Managing by Network webinars in order to encourage everyone to speak freely about their work in partnership, without concern about their comments being taken out of context.

  • Are you new to the WebEx classroom?

    The classroom will be open 20 minutes before the start of class. Plan to call the conference line, and then log in to the webinar, using the links sent to you via email

    Please log in to the webinar 10 minutes early to troubleshoot any technical difficulties.

    Some participants may encounter a local firewall. If this happens, you will need to contact your IT help desk to get permission to download the WebEx software. As an immediate workaround, you can click on the link to "run a temporary application" at WebEx to gain access to the webinar. 

    Joining a Webinar_WebEx Event Center.pdf

 MBN Class Roster 

2017 MBN Cl ass Roster

as of 6/22/2017


MBN Instructors

The 22 Competencies


2017 Case Studies

2017 Case Studies

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