Managing by Network
2017 Course Notebook
Welcome back MBN alumni!
You can review materials from the 2017 course here.
2017 MBN Schedule (PDF)
Congratulations to the
Managing by Network
class of 2017!
Before you go...
Help us improve Managing by Network!
Please complete the MBN course evaluation by Monday, July 17. Your responses help us to assess what you learned and shape next year's Managing by Network course.
Certificates of Completion
Participants who attend seven or more webinars are awarded certificates as an official record of 40 hours of training in 22 partnership and community collaboration competencies defined by OPM.
- Participants who present a Case Study are awarded a certificate with honors.
- Participants who attend 15 or more webinars are awarded a certificate with honors.
- Participants who attend 7 or more webinars and record self-study for up to 15 sessions (by June 30) are awarded a certificate with honors.
- Certificates will be e-mailed by July 21, after course evaluations have been completed.
Stay in the Network
Course Notebook Materials listed with this arrow icon are recommended for self-study when you miss a webinar.
MBN 2017 Course Materials Archive
Presentations: Managing by Network - How to Join a Webinar.pdf Additional Resources: Download the WebEx Mobile app (for tablets and mobile devices) Academy Classroom Hosts: Anne Desmarais Jane Hanson Presentations: Tech Test Presentation.pdf Additional...
Presentations: Rules of Engagement.pdf Virtual Campus Tour.pdf MBN - How to Join a Webinar.pdf Managing by Network_discussion.pdf Managing by Network snapshot.pdf Video Assignments: What is Managing by Network? Instructors: Liz Madison Anne Desmarais Jane...
Guest Speakers: Agency Perspectives on Partnership and Community Collaboration Alpha Group: Steve Guertin, Deputy Director for Policy, U.S. Fish and Wildlife Service USFWS Partnership Overview.pdf Beta Group: Trevor Needham, National Partnerships Program Lead, Division of Education,...
Presentations: Think Like a Social Scientist – Christine Browne-Nunez.pdf Collaborative Leadership Strategies.pdf Video Assignments: Three Elements of Collaborative Leadership with Liz Madison , 4 mins Additional Resources: Tools of Engagement A Toolkit for Engaging People in...
Presentations: The Iceberg Concept of Culture.pdf America's Great Outdoors Initiative.pdf Assess Your Partner Cultural Awareness.pdf Malheur Refuge Occupation Ends Peacefully_Dan Ashe Director USFWS.pdf Active Listening.pdf Leveraging Partnerships Discussion.pdf Video...
Homework: 2017 Study Hall
Study Hall 1: Sessions 1-3
A. 21 Partnership Success Factors – Bridge the Gap and Apply the Practices
Take a Hike with 21 Partnership Success Factors and complete a gap assessment to determine how you measure up. Learn how these practices fit into these hiking mantras: Get to Know the Terrain, Equip Yourself, Stay with the Group. Assess your strengths and growing edge related to each theme.
READ: 21 Partnership Success Factors _ Gap Assessment PDF with notes – Review the 21 Success Factors and Gap Assessment Exercise.
EXERCISE: 21 Partnership Success Factors _ Gap Assessment Exercise – Download and complete the 3 worksheets.
DOWNLOAD: 21 Partnership Success Factors by Brian O’Neill PDF – Download for your reference library.
B. Surf the HD.gov web site
EXPLORE: resources, broadcast, tools, methods, blogs.
FEED YOUR MIND: This exercise goes well with a brown bag lunch or afternoon snack.
SHARE: one link to useful information with a colleague or course participant.
C. Accountability and Collaborative Leadership – What Would You Do?
WRITE the end of the story as a short essay.
SHARE bullet points of how you would end the story and takeaways from the assignment.
Study Hall 2: Sessions 4-6
A. Partnership Assessment
1. REVIEW: 1 or 2 of the following Partnership Assessment tools.
- Collaboration Factors Inventory - Wilder Foundation
- Digging Deeper - Finding Answers - Smarter Partnerships
- Partnership Self-Assessment Toolkit - CACSH
2. COMPLETE: one of the assessment tools for one of the partnerships you work on.
3. REFLECT: on what you learn about the assessment tool, and about the current health of the partnership:
- What is going well?
- What are some areas for improvement?
- Did you uncover gaps in the assessment tool, or in your partnership's practices?
- How and when might you use this kind of assessment tool with your partners?
B. Strengthen Active Listening Skills
Review these practices and complete the self-assessment to determine your strengths and growing edge. Apply ADORES in three settings to refine your active listening skills. Capture how your use of these skills strengthens your communication with colleagues, friends or family members.
1. READ: Active Listening Overview.pdf – Review the practices of active listening and familiarize yourself with the ADORES mnemonic.
2. EXERCISE: Active Listening Self Assessment.pptx – Download and complete this self-assessment and instructions for field testing your practices.
3. APPLY: Field test your active listening practices.
C. What Would You Do? Stakeholder Communication
2. WRITE: The outline of a communication plan for one stakeholder/potential partner
3. SHARE: Your summary communication plan points.
Study Hall 3: Sessions 7-9
A. Stakeholder Analysis
1. REVIEW: Collaboration: Stakeholder Analysis, 5 mins and Decision Space 4 mins. with Joy Lujan
2. COMPLETE: Stakeholder Snapshot.docx – Related to your current work with partners and/or stakeholders, download and complete this exercise.
3. SHARE: Your Stakeholder Snapshot with an agency colleague and discuss how at least one partner/stakeholder frames the decision-making space of this partnership and/or community collaboration.
B. Conflict Management Practices
2. EXERCISE: Download and complete two self-assessment exercises
3. APPLY: Identify an opportunity to apply the conflict management practices highlighted in the exercises you selected. Then intentionally apply these practices in your professional and/or personal communication. You goal is to develop the intellectual muscle memory to use these practices, so that they will be readily available to you.
C. Facilitation Tools
1. REVIEW: Creative Facilitation Tools.pdf
2. EXERCISE: Select one of these methods to use at an upcoming meeting and prepare for the meeting to introduce this tool.
- Why did you select this tool?
- Do you need to coordinate with the group or the meeting coordinator in advance?
- Do you need support materials to use this tool?
- What objectives(s) for the group will this tool support?
- How might using this tool change the attitudes and behaviors of meeting participants?
3. APPLY: Test this facilitation tool at the meeting and then reflect on what went well (WWW) and what would you do differently (WWDD).
D. Facilitation Practices: Competency Self-Assessment
Complete one of the two facilitation core competency self-assessments below. The IAF competencies are more focused on concrete meeting and group management practices, while the National College framework (shared in class) focuses on facilitator behaviors that demonstrate social-emotional intelligence.
1. Facilitator Core Competencies Self-Assessment (based on IAF)
2. Facilitation Competency Framework Self-Assessment (based on National College, UK)
Study Hall 4: Sessions 10-12
A. Principled Negotiation Planning Template
Apply principled negotiation concepts to a recent or upcoming negotiation in your partnership work.
EXERCISE: Review the four elements of principled negotiation on Page 1. Use the table on Pages 2 and 3 to go deeper in understanding your style, positions, interests and options - and those of your partner.
B. Asset Based Community Development Mapping
Practice finding the assets in your community through a mapping exercise and exploring the gifts that you and a colleague or partner bring to the table.
EXERCISE: Read the instructions on Page 1. Then complete one or both of the activities: Part 1 - Community Asset Mapping (Page 2); Part 2 - A Portrait of Gifts.
C. Evaluation Planning Scenario Q&A
Work through a realistic scenario as you consider key questions and sketch out an evaluation plan.
READ the scenario and RESPOND to the questions. SHARE your responses with us by email.
D. Nonprofit Fundraising Quiz
TAKE the Quiz. Then look at the ANSWERS (PDF) and who you can go to for more guidance.
Study Hall 5: Sessions 13-17
A. Risk Assessment Template
DOWNLOAD: Risk Assessment Template.docx and complete the brief project description. Then review the risk evaluation practices.
APPLY: For one of your projects, fill-in the risk assessment template.
SHARE: Discuss your assessment with internal and external project team members.
B. Seven Faces of Partnerships Mapping Exercise
Download: 7 Faces of Partnership Mapping.pptx
APPLY: Select 2-3 partners or stakeholders and complete the mapping exercise.
REFLECT: Study your map and identify one action that you will take to meet the expectations of each partner related to their motivation, involvement and recognition.
C. Expand Your Peer-Learning Network
SELECT: Expand your professional network using the “All Participants” tab of the roster spreadsheet. Pick one individual to stay in touch with from each of the following categories:
Agency and Affiliation. Choose someone from inside or outside your agency.
State. Find someone near or far that you connected with.
Job Title. Who shares similar responsibilities or has a role that complements your work?
MBN Group. Maybe you stayed in your group or floated from Gamma to Alpha. Find someone from the cohort that will help you expand your thinking.
APPLY: ADD these individuals to your email or phone contacts. Get in touch now and make plans to reconnect later.
D. Open Ended Questions Guide
SELECT: 3 questions to ask at your next staff meeting, 2 questions to ask at your next meeting with partners or stakeholders, and 1 question to ask to someone you are meeting for the first time.
APPLY: Ask these questions face-to-face, via email or phone call. Listen to gain new insights about the individual and your work together.
REFLECT: Consider how active listening and asking open-ended questions supports communication and strengthens your political savvy skills.
Managing by Network FAQ
What are the Managing by Network learning objectives?Applying knowledge and skills learned in this course, participants will be able to:
- create or strengthen an internal and external network of individuals and organizations to advance the mission of the agency;
- build trust with external partners using collaborative leadership, partnership leverage and partner cultural awareness;
- sustain partnership accountability using external awareness and communication skills including collaboration, conflict management, facilitation, persuasion and negotiation;
- develop, monitor and evaluate formal partnership agreements and projects that rely on a mix of federal and nonfederal funding, and
- identify and apply agency policies and practices related to partner fundraising and donation activities.
What if I have a schedule conflict?
If you know you will miss a webinar, please email us: firstname.lastname@example.org.
Here are some ways you can catch up:
- Review session materials posted here: pre-webinar videos, presentations, activities or resources.
- Invite a colleague to sit in for you, and debrief later.
- Follow up with a peer in the class.
- Follow up with the instructors if you have questions or would like to discuss what we covered in class.
Please note that we do not record Managing by Network webinars in order to encourage everyone to speak freely about their work in partnership, without concern about their comments being taken out of context.
Are you new to the WebEx classroom?
The classroom will be open 20 minutes before the start of class. Plan to call the conference line, and then log in to the webinar, using the links sent to you via email
Please log in to the webinar 10 minutes early to troubleshoot any technical difficulties.
Some participants may encounter a local firewall. If this happens, you will need to contact your IT help desk to get permission to download the WebEx software. As an immediate workaround, you can click on the link to "run a temporary application" at WebEx to gain access to the webinar.